Frequently Asked Questions
Everything you need to know about bringing Commune into your home.
What materials do you use in your furniture?
We prioritize sustainability and quality, utilizing solid hardwoods, premium veneers, and eco-friendly finishes that are built to last for generations.
How long does shipping typically take?
In-stock items usually ship within 5-7 business days. For larger furniture pieces requiring White Glove Delivery, please allow 2-4 weeks for transit and assembly setup.
What is your return policy?
We offer a 30-day return window for most items. Products must be in original condition and packaging. Please note that a restocking fee may apply to large furniture returns.
Do you offer assembly services?
Yes, we offer professional White Glove Delivery which includes room-of-choice placement, full assembly, and removal of all packaging materials for a seamless experience.
How can I track my order status?
Once your order ships, you will receive an email with a tracking link. You can also log into your Commune account to view real-time updates on your delivery.
Do your products come with a warranty?
All Commune furniture is backed by a 1-year limited warranty covering manufacturing defects in materials and workmanship under normal household use.